Shipping policy

Shipping Policy

Thank you for shopping with Purrformance! We are committed to delivering your order as smoothly and quickly as possible.

Processing Time
Orders are processed within 2 business days after payment confirmation. Once your order is processed, you will receive a shipping confirmation with tracking details.

Shipping Time
Our products are shipped directly from our trusted fulfilment partner. Estimated delivery time is:

• Germany: 2–3 business days

• EU: 3–5 business days

Please note: Delivery times may vary slightly depending on your location and possible postal service delays.

Peak season: Slightly longer delivery times may occur

Shipping Costs

Germany: €4.95
EU: €5.95
Free shipping on all order over €69

Tracking Your Order
Tracking will be provided after purchase. You will receive a tracking number via email once your order has shipped. Please note it can take 1–2 business days for tracking updates to appear.

Questions?
If you have any issues or questions about your shipment, don’t hesitate to contact us at hello@purrformance.eu.